Children's Mental Health Programs

Intensive Case Management (ICM)

Family Support Services

Home-Based
Crisis Intervention (HBCI)

Mobile Crisis Outreach

Intensive Case Management (ICM)

ICM provides home and community-based case management services to youth in order to prevent psychiatric hospitalization and/or out-of-home placement. The youths must be at least 5 years old and have a diagnosis of a serious mental health disorder.


The ICM Program:

  • Works with youth and family to identify youth’s needs.
  • Provides information about and referral to needed services such as counseling, medical treatment, education and vocational training.
  • Connects youth to recreational programs and healthy social activities.
  • Helps family to identify support through family, friends, churches and community programs.
  • Provides education about specific mental health diagnoses.
  • Helps youth and family to cope better when a crisis happens.
  • Teaches skills to youth and family to prevent crisis situations.
  • Works with the school system to provide appropriate educational placement and behavior modification in the classroom.
  • Works with families to help them understand their child’s mental health issues and how to help change their child’s problematic behaviors.
  • Supports a youth’s learning of life skills, such as filling out a job application or getting a driver’s license.
  • Provides 24-hour on-call support in case of crisis.
  • Helps parents coordinate their child ’s care, including psychiatric and medical treatment.

Make referals through Kris Sokolofsky, Niagara County SPOA Coordinator, at 439-7410.

For more information, contact Laura Kelemen,Program Director, at 433-4487, ext. 429.

 

Family Support Services

Free services are provided for parents/guardians of a child with a social, behavioral or mental health issue. Parents must be residents of Niagara County.
A Family Support Specialist, who is trained to address the unique needs of both children and adults with special needs, can do the following:

  • Work with the family to identify their family’s needs.
  • Provide information and education on specific mental health diagnoses and medications.
  • Help family members connect with needed services, such as counseling, vocational programs and medical services.
  • Provide information on community-based programs and supports.
  • Give support, encouragement and parenting tips.
  • Provide transportation to family support groups and family support activities, as needed.

Family support group meetings are held twice each month in Lockport and Wheatfield. Free child care is provided during the meetings.

  • Lockport: 7-8:30 p.m. on the first and third Fridays of the month at the Dale Association, 33 Ontario St.
  • Wheatfield: 7-8:30 p.m. on the second and fourth Fridays of the month at the Wheatfield Community Senior Center, 2790 Church Rd.

This service works in collaboration with the Mental Health Association of Niagara County, including its Compeer Programs and In-Home Respite.

For more information, contact Marge Wright, Family Support Coordinator, at 433-4487, ext. 467 or mwright@ndyfs.org.

 

Home-Based Crisis Intervention (HBCI)

HBCI is for youths who have been diagnosed with a serious mental health disorder and imminent risk of psychiatric hospitalization or out-of-home placement. The program:

  • Provides short-term home and community-based services.
  • Works with youth and family to identify youth’s needs.
  • Provides information about and referral to needed services such as counseling, medical treatment, education and vocational training.
  • Connects youth to recreational programs and opportunities.
  • Helps family to identify support through family, friends, churches and community programs.
  • Provides education about specific mental health diagnoses.
  • Helps youth and family to cope better when a crisis happens.
  • Teaches skills to youth and family to prevent crisis situations.
  • Helps families work with the school system to obtain needed educational services.
  • Works with families to help them understand their child’s mental health issues and how to help change their child’s problematic behaviors.
  • Helps family to coordinate a child’s care, including psychiatric and medical treatment.
  • Provides 24-hour on-call support

Make referals through Kris Sokolofsky, Niagara County SPOA Coordinator, at 439-7410.

For more information, contact Laura Kelemen,Program Director, at 433-4487, ext. 429.

 

Mobile Crisis Outreach

If a youth appears to be an imminent risk of harm to himself or others, call the Niagara County Hotline at
285-3515.
If appropriate, The Mobile Crisis Team will respond. Services provided include:

  • On-site assessment and intervention services at home, school and within the community.
  • Attempts to de-escalate the situation to prevent hospitalization.
  • Follow-up after the crisis, including linking and/or referral of youth and family to necessary services.


For more information, contact Margaret Donohue, Crisis Coordinator, at 433-4487, ext. 443.

In addition to Children’s Mental Health Programs, New Directions offers other preventive and community-based services, educational services, supervised independent living, therapeutic foster care, non-secure detention, group homes and residential treatment.

6395 Old Niagara Rd.
Lockport, NY 14094

Contact Information:

Make referrals through Kris Sokolofsky, Niagara County SPOA Coordinator, at 439-7410.

For more information, contact Laura Kelemen, Program Director, at 433-4487, ext. 429.

6395 Old Niagara Rd.
Lockport, NY 14094

 

Contact

Make referals through Kris Sokolofsky, Niagara County SPOA Coordinator, at 439-7410.

 


For more information, contact Laura Kelemen, Program Director, at 433-4487, ext. 429.

6395 Old Niagara Rd.
Lockport, NY 14094

New Directions e-mail addresses are the first letter of the person's first name, followed by the last name, with the ending @ndyfs.org
Example: Jane Smith would be jsmith@ndyfs.org

 

accredited by COA

Accredited by the
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