Preventive & Community-Based Services

Children’s Mental Health Programs — New Directions is a key provider of children’s mental health services in Niagara County and offers a full range of community and home-based services to children, adolescents and their families.

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Intensive Case Management (ICM) — Provides home and community-based case management services to SED* youth in order to prevent psychiatric hospitalization and/or out-of-home placement. The ICM Program provides referral, linkage, coordination, monitoring, advocacy, social support and crisis intervention services. This program is supported by the Niagara County Department of Mental Health and the New York State Office of Mental Health.

Contact: Julia Fierle, Program Director, (716) 433-4487, ext. 429.

*SED - Seriously Emotionally Disturbed

Family Support Services — Parent support group meetings are held twice each month in Lockport and Wheatfield. Information and referral, advocacy and transportation support are provided by a Family Support Specialist, who is trained to address the unique needs of both children and adults with special needs. This service works in collaboration with the Mental Health Association of Niagara County, including its Compeer Programs and In-Home Respite. This program is supported by the Niagara County Department of Mental Health and the New York State Office of Mental Health.

Contact: Lydia Szafranski, (716) 433-4487, Family Support Coordinator, ext. 493.

Home-Based Crisis Intervention — Provides short-term home and community-based services to families with one or more SED youth in the home at imminent risk of psychiatric hospitalization or out-of-home placement by assisting families in learning and developing ways to cope with and prevent crisis situations that lead to psychiatric hospitalization or out-of-home placement. The Home-Based Crisis Intervention Program provides referral, linkage, coordination, monitoring, advocacy, social support and crisis intervention services. This program is supported by the Niagara County Department of Mental Health and the New York State Office of Mental Health.

Contact: Julia Fierle, Program Director, (716) 433-4487, ext. 429.

*SED - Seriously Emotionally Disturbed

Mobile Crisis Outreach — In partnership with the Niagara County Hotline, the Mobile Crisis Team provides on-site assessment and intervention services at homes, schools and within the community to youth in various stages of crisis in order to prevent psychiatric hospitalization by linking and/or re-linking youth with necessary services, including Home-Based Crisis Intervention, which provide the youth with stability. This program is supported by the Niagara County Department of Mental Health and the New York State Office of Mental Health.

Contact: Margaret Donohue, Crisis Coordinator, 433-4487, ext. 443.

Community-Based Treatment — This resiliency-based program serves children, youth and families who reside in Allegany and Cattaraugus counties. Referrals to this program are made by the Departments of Social Services. In addition to the prevention aspect of the program, we also provide Supervised Visitation services for Allegany County.

Contact: Michael Benjamin, Program Supervisor, 356 Main Street ER, Randolph, NY 14772, (716) 945-0399.

Community Respite Services — Emergency and planned respite services for youth in the Wraparound Program are provided in therapeutic foster homes.

Contact: Erin Kent, Director of Family Support Services, 4511 Harlem Rd., Amherst, NY 14226, (716) 839-1392, ext. 204.

Partners in Parenting — This intensive program teaches parenting skills in order to prevent the placement of children in foster care, or to expedite their return from placement. It serves Niagara County families that are referred by the Niagara County Department of Social Services, primarily through the Child Protective Services division.

Contact: Gina Tasca-Burket, PIP Supervisor, (716) 433-4487, ext. 467, 6395 Old Niagara Rd., Lockport, NY 14094.

Wraparound Program — The primary mission of New Directions’ Wraparound Program is to divert placement of at-risk youth from out-of-home placements by promoting the family’s stability, competence and self-sufficiency. Utilizing a culturally competent, strength-based and needs-driven process, families are assisted in developing and organizing supports, services and resources in order to achieve their goals, vision and self-sufficiency. Families are assisted in assembling a Child and Family Team comprised of the youth and family, natural supports, systems and service providers. The Child and Family Team meet at least once a month to develop and implement crisis plans and identify a plan of action to address unmet needs. Services are coordinated through the Child and Family Team process and the family and youth are assisted in reaching out to natural supports existing in their own communities.

Contact: Sarah Taylor, Care Coordination Supervisor, Snyder Square North, 4511 Harlem Road, Suite 200, Amherst, NY 14226, (716) 839-1392, ext. 206.

Wraparound/Shortened Length of Stay Program — This program works with the entire family on issues that led to the youth being in residential care, with the aim of returning the youth home in an average of three months. Work begins the first day of placement at Wyndham Lawn Home for Children or Randolph Children’s Home. Working together as a Child and Family Team are the youth, family, residential staff, other systems/service providers, natural supports and the Wraparound Care coordinator. In addition to ensuring linkage with services to support the youth’s ability to return successfully to the community (such as anger management counseling or psychiatric services), the youth and family will be assisted in reaching out to natural supports existing in their own community and neighborhoods.

Contact: Jennifer Wilson, SLOS QI Specialist, Snyder Square North, 4511 Harlem Road, Suite 200, Amherst, NY 14226, (716) 839-1392, ext. 203.

Family Support Services — Workers and services are available to all of Erie County’s care coordination agencies through this department. Services include (but are not limited to): mentoring, hourly respite, transportation and recreation. Specialized services include (but are not limited to): substance abuse assessment and counseling, psychological assessment, psychiatric assessment, and individual and family therapy.

Contact: Erin Kent, Director of Family Support Services, 4511 Harlem Rd., Suite 200, Amherst, NY 14226, (716) 839-1392, ext. 204.

 

 

 

E-mail addresses are the first letter of the person's first name, followed by the last name, with the ending @ndyfs.org
Example: Jane Smith would be jsmith@ndyfs.org

 

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